Ask a Mediator at our Virtual Pro Bono Clinics

Mediate BC receives many calls every week from members of the public who want to understand how mediation works, how to select a mediator, how to ask another person to mediate, and many more questions about how to access the tools to solve their problems collaboratively. We have free online clinics where you can have your questions answered directly by a Registered Roster Mediator (RRM) and discuss your specific circumstances with them.

How it Works

Book an appointment in advance or feel free to join at any point during the two hour clinic. Someone will greet you as you arrive in our online space, and have a brief chat to understand your needs. Then you will be put into a private breakout room with an available RRM based on your identified needs and the mediator’s areas of expertise. That is your time to ask questions, get (non-legal) advice about your situation, and discuss your options and resources for resolving your conflict. We anticipate that most of the appointments will run no longer than 30 minutes. 

Upcoming Clinics

Make an appointment for an upcoming clinic through Calendly or by emailing Or, drop in during the clinic using the following Zoom links.

For family, civil and general questions (first and third Tuesday of the month):

For child welfare related questions (two Wednesdays a month):


Feel free to contact Mediate BC:

Phone (Lower Mainland): 604-684-1300
Toll-Free (Canada): 1-877-656-1300