1984

Beyond resolving conflict I specialize in reconciliation and trust building processes in workplace, business and family business conflicts. In complex, high conflict situations, I often co-mediate with business partner Vi Neufeld, enabling parties to efficiently deal with the core, deep-rooted issues that have prevented them from achieving sustainable solutions.

I began mediating in 1984 as a founding member of the Independent Mediation Service of Southern Africa. I received international training in mediation by the British ACAS and the Federal Mediation Service in the United States. Over the years I have moved from labour, commercial and deep-rooted violent conflict mediation to specialize today in business transition, business family, family financial and workplace conflict. I also mediate multi-party community conflict working in First Nation, resource, environmental and faith-based contexts.

As an associate faculty member in the School of Peace and Conflict Management at Royal Roads University since 1998, I helped to create the master's degree in Conflict Analysis and Management and currently teach the advanced conflict skills course.