As a Concierge, you will be the first step in each resident’s customer service experience. Getting to know the names of residents is especially important to providing quality personalized service. Posted: (4 days ago) Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. In a residential apartment building, you typically work at a desk or station near the front of the building. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. He holds a Master of Business Administration from Iowa State University. Posted on December 2, 2020 December 2, 2020 Concierges help residents in a number of other ways to enhance the quality of their living experience. The concierge typically helps residents get timely resolution on housekeeping and maintenance issues. Residential Concierge Job Description As a residential concierge, you will work as a personal assistant for the residents. A concierge is a virtual one-size-fits-all provider of personalized services. The position of a concierge is for you if you like working with people and can quickly and easily solve problems. What is a Concierge? Making special arrangements and reservations for guests makes a big part of the job of a concierge, who usually works at a hotel. Responsibilities. Adept at managing interactions with a wide array of personality types with complete professionalism and courtesy. In hospitals, hotels and other service-oriented organizations, they act as vital links between institutions and their patrons. Concierges also commonly receive questions about where to take guests or friends for an evening out on the town. A residential concierge takes requests for repairs and organizes and maintains grounds-keeping services to keep the community in working order and visibly pleasing to prospective tenants. Neil Kokemuller has been an active business, finance and education writer and content media website developer since 2007. On the other hand, a residential concierge helps the tenants or owners within one property, such as an apartment or condo complex. People searching for Resident Care Coordinator: Job Description, Requirements & Career Info found the following resources, articles, links, and information helpful. This doesn't necessarily mean you are at their beck and call to fetch food or dry cleaning. Makes guest reservations for air or other forms of transportation when requested. A residential concierge is the face of a residential community or household and the intermediary between residents and management. Residential Concierge jobs. RESPONSIBILITIES Operating from the Residential Lobby, the Residential Concierge responds to a wide variety of homeowner requests by accurately assessing the resident's needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons' policies. Newer residents may ask about local restaurants, clubs or retail outlets. A concierge may make dinner reservations, reserve entertainment tickets, hail cabs and order food for delivery. Sort by: relevance - date. A basic function of the concierge is to provide a friendly "Hello" and "See you later" to residents and guests when they enter or exit. Their duties are related to arranging special events, making reservations, and helping tourists by giving information about different aspects of the hotel rules and points of interest close to this building. Managed incoming labs results and other prescriptions orders and properly located in patient's charts. Concierges may also help with move-ins and move-outs when available. You also typically take personal messages for residents and deliver them when you see them or as designated. Assists guests and owners in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary. We are currently recruiting for a Residential Concierge for the new Four Seasons Private Residences at 706 Mission Street. Resident Concierge Resume. We offer the best of the best at every level of our organization. Apply online instantly. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. The salary … Residential Services Often, condominium complexes employee concierge clerks to oversee building services operations. Recommended top dining and entertainment options for guests in the Boston area. Concierges act as the first point of contact between guests and an organization. Page 1 of 59 jobs. He distributes mail and signs for parcels and advises residents on local restaurants, shopping and entertainment. Posting id: 600880144. That doesn’t mean you will work as a security guard or spot boy. She has are far-reaching duties ranging from personal assistance to front-of-house services, much like the concierge of a hotel. Work within luxury residential developments throughout London as a Night Time Concierge We … Concierge Key responsibilities: Meeting and greeting residents/visitors and assisting them … Building Manager or Property Management Company Concierge Requirements: Maintain a smart … You may also reserve party room or conference room spaces in the building for residents if applicable. Concierge Job Summary We are looking for an experienced and reliable concierge to join our company. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Bureau of Labor Statistics: Occupational Employment and Wages, May 2012: Concierges, Prem Group Companies: Concierge Job Description, Job Description of a Senior Living Housekeeper. Kokemuller has additional professional experience in marketing, retail and small business. They must uphold company culture at all times while making guests feel welcomed and valued. Responsibilities of a concierge in a community includes handling mails, parcels, making travel arrangements, shopping, entertainment and on. 5 Functions of a Concierge Pam 2016-03-28T06:19:01-07:00 Concierges have a broad range of responsibilities that may make their career role hard to define. You’ll be responsible for being the face of the institution, helping guests find attractions and places of interest, as well as maintaining a rolodex of names and numbers that … residential concierge duties. ... private arrangements and Concierge services. Just like a hotel concierge service, a residential one takes care of daily needs of their residents in the community. A Houston-based company reports a return of $1.70 to $3.20 for every dollar spent on concierge services and increases in resident retention, new resident procurement and management productivity. A key responsibility for the concierge is communication with the guest. Chief Concierge – Luxury Mega Yacht. A residential concierge is the face of a residential community or household and the intermediary between residents and management. Residential concierge desks often have brochures of local area attractions and maps of the downtown area to help in pointing residents to the right spots. Joshua Wade has been a freelance writer since 2006. Apply for a Firstservice Residential Concierge job in Dallas, TX. The concierge typically helps residents get timely resolution on housekeeping and maintenance issues. Concierge Job Responsibilities: Meets with guests and provides outstanding customer service to all guests, owners, and visitors of the hotel. Description Concierges are responsible for being the point of contact for hotel guests who seek guidance and assistance during their stay. You may also have administrative responsibilities, such as keeping records of resident vehicles, phone numbers, frequent guests, preferences and local maintenance and service providers. It is also her responsibility to show properties to prospective tenants and welcome new tenants with gift baskets and complimentary services to produce a warm, homelike environment. He increases the satisfaction of residents and promotes a sense of community, in addition to alleviating the stress on management by personally dealing with residents. Residential Concierge Manage concierge tasks for 159 residential units, supervising the priorities of 2 ambassadors during each shift Led the opening of a new property in Austin, establishing the operating procedures and training new hires The concierge is the hotel's frontline employee to fulfill the guests' requests and answer their questions, which typically are requests for information about the hotel's facilities and services. Candidate should have at least 5 -7 years of exceptional hospitality skills working in the field of residential properties, retail, … The World, Residences at Sea, is the largest privately owned residential yacht on earth. Select a Section . Offering such services is as much a win for owners as is it for renters. Knows all essential aspects of our resort or hotel operations. Related: Guidelines for Tipping Your Apartment Staff In this role, you need a good working knowledge of the local area and effective phone communication skills. View this and more full-time & part-time jobs in Dallas, TX on Snagajob. As the liaison between a property’s management and residents, a residential concierge manages parking, organizes and controls security and manages handyman services. An independent concierge typically operates out of her home and helps clients at different addresses with tasks such as picking up dry cleaning. Additionally, concierges often greet guests of residents and may have to get resident approval before sending up an unknown guest or visitor. Performs various Human Resources responsibilities for the concierge department including the preparation of work schedules to maximize the effectiveness of the department Strictly enforces the privacy and confidentiality of all guests Ensures the shift checklist is completed Ensures known guest preferences are met and amenities provided. Knowledge of the local area and service providers in the community also helps in assisting residents with questions. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. SEEKING A CONCIERGE FOR IMMEDIATE HIRE AT LUXURY RESIDENTIAL PROPERTY Responsibilities: As concierge, your goal is to provide an exceptional customer service experience to our residents and guests. actual responsibilities of a concierge will vary depending on where they work Return to Content. In some cases, he arranges travel. Headline : Highly experienced and reliable Resident Concierge with a stellar work ethic and guest satisfaction record. CONCIERGE DUTIES AND RESPONSIBILITIES: Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. You normally take package deliveries, log them and get them to residents. He is responsible for meeting and greeting prospective residents, and many have come to expect this service when joining a residential community. Effectively communicated with team members to maintain clearly defined expectations. Wade's poetry and short fiction have appeared in "The Frequent and Vigorous Quarterly" and "The Litter Box Magazine." Displayed here are job ads that match your query. Wade attended West Virginia University where he studied English and creative writing. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. He is responsible for meeting and greeting prospective residents, and many have come to expect this service when joining a residential community. Residential Concierge Dec 2015 to Current Bozzuto Development - Boston, MA. A concierge adds commercial appeal to a residence, thus enhancing the sales and marketing of the residence. Posted: (4 days ago) Performed duties of a concierge for the unit and answered phone calls, including patient's intercom phones. 1,038 Residential Concierge jobs available on Indeed.com. Similar to a hotel concierge, a residential concierge handles the daily requests of the residents in his community, whether by phone, email or in person. Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel You will be … He has been a college marketing professor since 2004. Responsibilities and Skills: We seek a passionate, friendly and customer service oriented candidate to work at a luxury residential building in Manhattan, NYC. Apply to Concierge, Front Desk Agent, Doorman and more! Apply to Concierge, Front Desk Agent, Doorman and more! We make the hiring process one step easier by giving you a template to simply post to our site. ... Main Duties And Responsibilities. What Type of Employees Work in Assisted Living. Pay varies somewhat by the scope of the role and quality of the property, but the Bureau of Labor Statistics indicated average annual pay of $29,310 as of May 2012. Assisted in providing customer service and data entry for nursing. The process can also be done by phone, e-mail or in person. Concierge Job Description. The concierge is essentially a personal assistant to the building's residents. He has also written for various online publications. 739 Full Time Residential Concierge jobs available on Indeed.com. include working scheduled shifts each week and dealing directly with guests What Are the Duties of a Resident Manager of an Apartment Complex? Resident Assistant Job Description Sample Template This free resident assistant job description sample template can help you attract an innovative and experienced resident assistant to your company. 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