About the Mediation Process

About Mediation

Mediation is a method of dispute resolution in which the parties try to resolve a dispute or reach a settlement with the assistance of a mediator. It is a private, flexible and informal process where a mediator and disputing parties work together to find a solution that is acceptable to everyone. The parties, not the mediator, make the decisions about the terms of their agreement.

The use of mediation is increasing as people become aware of how it can help settle disputes quickly and inexpensively.

You can find out more about mediation in the following publications produced by the Dispute Resolution Office, Ministry of Justice (formerly the Ministry of Attorney General):

The Mediator’s Role

Mediators are impartial and have no decision-making powers. The mediator's roles include:

  • meeting with the parties and helping them to define the issues in dispute
  • managing the mediation process and keeping the discussion on track
  • helping parties to communicate their interests clearly
  • helping parties reach an agreement

Mediators provide a wide range of services. They can also provide a neutral and appropriate location for the mediation session. There is more information about how a mediator can help you in the Dispute Resolution Office's bulletin The Mediation Process.

What You Can Do

If you are interested in using mediation, here are some steps you can take:

  • if you have a lawyer, talk to him or her about mediation
  • find out if the other parties are willing to try mediation (a mediator or lawyer can do this for you)
  • contact us
  • search the Society's web site Directory of Mediators yourself

If you are dealing with a family matter and you want to find out about other family justice resources that may be available to you in British Columbia view our Family Mediation Services page.

If you are dealing with a family proceeding in a registry of the Supreme Court of B.C., and you are interested in mediation, you may opt to use the Notice to Mediate Family process.  An Information Bulletin detailing the Notice to Mediate (Family) Regulation can be found on the website of the Dispute Resolution Office, Ministry of Justice.

The Dispute Resolution Office's website also has information about what you can do if you are interested in using mediation in a child protection matter: http://www.ag.gov.bc.ca/dro/child-protection/index.htm